Introduction

This whitepaper introduces SimIT Web, a data platform by YouGov Shopper designed to transform retail category growth through shopper intelligence, moving beyond traditional point-of-sale metrics to understand the “why” behind consumer behavior. It showcases how behavioral insights, like shopping missions, demographic patterns, and cross-category behaviors, enable both retailers and brands to uncover hidden opportunities, optimize offerings, and realign strategies for meaningful growth. Through case studies and a structured methodology, SimIT Web demonstrates its strategic value in driving collaboration, smarter decision-making, and measurable business impact in competitive retail markets.

YouGov provides detailed shopper insights for brands, retailers, and manufacturers. Our quality panel and survey data reveal customer motivations, behaviors, and patterns. Shopper intelligence solutions are backed by 60+ years of market research data, millions of purchase acts, and SKU-level data.

We track shopper behavior over time in 1,500+ retail spaces and 130,000+ households across 18 European countries. Our experts analyze this data to help FMCG and retail brands understand their customers. With YouGov, you can enhance customer experiences at every stage of the purchase journey.

Dr. Linda van Rijn

Global Shopper Lead, YouGov