Online shopping habits: 1 in 3 Brits shop online at least once per week (36%). This increases to 39% among British women.
Online shopping habits: 1 in 3 Brits shop online at least once per week (36%). This increases to 39% among British women.
Speed matters: 3 in 4 British online shoppers say that fast delivery is important when deciding where to shop online (75%).
Speed matters: 3 in 4 British online shoppers say that fast delivery is important when deciding where to shop online (75%).
The value of free delivery:
The value of free delivery:
8 in 10 British online shoppers say free shipping is important to their purchasing decisions (85%).
Free shipping appeal:
Free shipping appeal:
72% of women who shop online say they sometimes or often find themselves spending more to qualify for free shipping.
72% of women who shop online say they sometimes or often find themselves spending more to qualify for free shipping.
Theft fears:
Theft fears:
Almost half of all online shoppers in Britain are concerned about packages being stolen prior to receiving them (49%). This increases to 61% among Gen Z online shoppers.
Almost half of all online shoppers in Britain are concerned about packages being stolen prior to receiving them (49%). This increases to 61% among Gen Z online shoppers.
Return priorities:
Return priorities:
47% of all online shoppers say they are unlikely to shop with a retailer that does not offer free returns.
Share this page
