Click, ship, repeat: Exploring Australia's online shopping habits in 2025

Almost a third of all Australians shop online at least once per week (31%)

This increases to 41% among Australian Gen Z & Millennials (+20 percentage-points compared to Gen X & Baby Boomers+).

How often, if ever, do you shop online?

0%

At least once per day

0%

At least once per week

0%

At least once per month

0%

I don't shop online

0%

Don’t know

YouGov Surveys, February 14 - March 6, 2025. AU nat rep n> 1,000

What percentage of your shopping is done online?

0%

Answered: 75% or more

0%

Answered: 50%-74%

0%

Answered: 25%-49%

0%

Answered: 10%-24%

0%

Answered: Up to 10%

0%

Answered: Don't know

YouGov Surveys, February 14 - March 6, 2025. Australian online shoppers n> 800

34%

of online shoppers do half or more of their shopping online

This increases to 41% among Gen Z & Millennial online shoppers, +14 percentage-points compared to Gen X & Baby Boomer+ online shoppers.

Continue reading

Fast or free? Delivery preferences »
Fulfilment deep dive »
The returns portal: Policy preferences »
Key takeaways »

ABOUT YOUGOV

YouGov is a global research data and analytics group that is powered by reality. Thanks to a unique panel comprising of 29+ million highly engaged members across 55 countries, we deliver unsurpassed accuracy, to inform better, more impactful decisions.

Get in touch
Explore our solutions